To have to call them and tell them not to come was embarrassing for me and a huge disappointment for them. This trip was really going to be the first chance they've had to hang out with friends since his accident. Her s/o has been in and out of Craig hospital for the past several months. My best friend and her significant other were making a difficult trip to be here for my celebration. To confirm a reservation several days in advance and then cancel it less than 24 hours before guest check-in is unacceptable. I have never been notified of ANY damages, nor I have ever lost a security deposit. Tony stated that this incident was not the first time I 'had caused issues'. I immediately informed the front desk and accompanied security to the room to identify the the unauthorized parties in the room. Within the first 24 hours of check in I discovered that other persons that were not authorized to use the room were staying in it. Although I didn't stay in the room, I was using it to shower etc while my hot water heater was being replaced. I allowed a party that had been identified as a victim of domestic violence to stay in my room. He identified himself as the hotel manager and informed me that my reservations were being canceled and I was banned from the hotel due to a conflict back in mid January 2023.

Within minutes of my inquiry I received a untrue. On Thursday evening I called the hotel to confirm that one of the rooms was handicap accessible. I reserved 2 rooms well in advance, received a confirmation email on Monday 4/10. I made plans to celebrate a milestone birthday 4/14-4/16. Melia Punta Cana Beach Wellness Inclusive - Adults onlyĪfter reading the previous reviews, it seems that ruining guest's birthdays are a common occurrence.Barcelo Bavaro Palace All Inclusive Resort.Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.Hotels near Dostal Alley Brewpub & Casino.Hotels near Century Casino Central City.

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